The following guidelines were developed in conjunction with published guidance by the Texas Office of Court Administration for court proceedings during COVID-19, Texas Department of Health Services’ Minimum Standard Health Protocols for COVID-19, and the Department of State Health Services Checklist for All Employers.
Appraisal Review Board Members, Appraisal District Staff, and Public Health
Precautions should be made to ensure appraisal review board members; appraisal district staff and the public do not enter the appraisal district building if they have new or worsening signs or symptoms of COVID-19. Reasonable steps should be taken to protect the appraisal review board members, appraisal district staff and the public from contracting COVID-19.
Scheduling of Appraisal Review Board proceedings will be scheduled to reduce the number of people entering or in the appraisal district building at any one period of time.
Adequate social distancing will be maintained for all individuals in public common areas, hallways, meeting room, or other locations where the public might gather.
Hand sanitizer dispensers will be available at the entry and exit from the building. Hand sanitizer will be available at each member’s assigned seating and the hearing tables inside the meeting room. Readily visible signage will be in place reminding individuals of best hygiene protocols.
Individuals feeling feverish or with measured temperatures equal to or greater than 100.0 degree F, or with new or worsening signs or symptoms of COVID-19 such as cough, shortness of breath, or difficulty breathing, chills, repeated shaking with chills, muscle pain, headache, sore throat, loss of taste or smell, diarrhea, or having known close contact with a person who is confirmed to have COVID-19 will not be permitted entry to the building.
Cloth face coverings, at a minimum, will be required of individuals while in the appraisal district building.
Sanitizing will be routinely performed of surfaces in contact with the public, staff and ARB members.
1. Each ARB Member and staff member shall have their temperature logged each day.
2. ARB Members will be assigned seating in the meeting room to maintain social distancing from each member, from appraisal district staff and from the public. Appraisal District Staff and the scheduled protestor/agent will be allowed to sit at the assigned tables that are properly spaced for social distancing. One member of the public may be allowed in the meeting room and may sit in the assigned seating that is properly spaced for social distancing.
3. Scheduling of ARB hearings will be made to allow for 15-minute protests and the possibility of no shows and reschedules.
4. To prevent unnecessary contact, all documentation from the public and the appraisal district shall be distributed by Appraisal District Staff.
5. Additional documentation that is not required to be held as evidence and the property owner/agent does not wish to retain will be placed in a shred box at the conclusion of each protest.
6. The appraisal district building will be open to the public in a limited capacity. No more than six individuals will be present in the public waiting area to maintain social distancing. All other individuals are asked to wait outside and will be allowed into the building as one out, one in.
7. In the event there is a line outside the building, individuals scheduled for an ARB hearing are asked to call the receptionist at 512-303-1930, ext 110 for further instructions.
8. Due to restricted access, please limit the number of representatives to two per scheduled appointment.
9. During the protest hearing the face covering may be removed as long as social distancing is maintained and other members of the ARB are in agreement.
10. Appraisal Review Board Policy and Hearing Procedures will be followed in addition to these procedures during the COVID-19 health crisis.
11. Additions and/or changes to the hearing procedures will be updated on the Bastrop CAD’s website.
“To provide quality service with the highest principles of integrity, professionalism, and respect. We will uphold these standards while providing an accurate, fair, and cost-effective appraisal roll for use in property tax assessment, while adhering to the property tax laws of the State of Texas.”